* Please Read Our Policy Fully * *We do not give out "Free-Quote(s), Free-Research, Price(s) or Free- Information" on any Part or Product, or How to Trouble Shoot or Fix your Machinery, Etc.,so don't via email us or call! Also, "if" you fill out the form below and bypass our terms of policies, and do not read each, we will "Not" reply to your via email! The reason is that it takes-up a great period of our valuable time to research each during our extremely busy store front business and operational store hours-days that can be found on our home page, and while assisting buyers. Then after all that our staff does the research for "You" and all that is involved with our time and with our distributors or from our parts/products manuals and researching. We reply to your email or send You an email or call You on what is available and the price we can only offer. "You" either: Cancel or Do Not Reply back to us and you go elsewhere with our valuable time consuming information and please make note, we: (Do-Not-Work-for Fixya-.com and They Do Not Send US A Check )!!! *We do however know that our *Beautiful USA Country* , and all over the Globe has many difficulties, hard-times, challenges and many changes that none of us Legal American Citizens asked for and we hope you understand, that we at: www.drdanessmh.com can not control or change ! Same with our distributors or part(s)-product(s), their model(s), part number(s), their prices and their store policies and we do Not have Amazon, ebay or Wal-mart return store policies. As we all know in todays' world that each are looking for a cheaper price, we can only offer the prices shown throughout our website as well as our legal store policies. *Dear online Shopper(s), Buyer(s), Customer(s), Corona Virus-COVID-19 *With the recent announcement from the Governor of Louisiana to close all non-essential business in the state of Louisiana,we will be closing our warehouse and sending all employees home. Those that are able to work from home will continue to do so. Ensuring the well-being of our employees continues to be our top priority and we will follow the direction from state and federal government until it is determined safe for employees to return. During this closure of our warehouse we will continue to accept orders, Staff is not available to answer phone calls made to customer service. Customer service representatives will be responding to email's in 36 hours. Due to the amount of people sewing face masks,caps and a large portion of the country being at home,we are receiving thousands of orders 24/7. We are working diligently to ship every order out as fast as we can. The email address for Service is on our website. Events are fluid and we will continue to adjust as circumstances change.*Due to the large increase of orders that we've received due to the 2020 COVID-19 Pandemic, in stock items now normally ship within 8-15 days, no cancellations, and is processed in our automated system, and in:(UPS ground shipping and handling). Out of Stock normally ship 4-6 weeks, depending on the distributor(s), operational hour(s), and their staff. Once an order has been ordered, processed, or shipped, we cannot make any changes or cancel the order to it; Since it's no longer in our warehouse. All U.S packages are shipped UPS ground. *If you place an order after 3:00 P.M. Central Standard Time on Friday, the order can be filled by us, but will not begin processing for shipment until the following Monday. Everyone at Dr. Dane's Sewing Machine Hospital is healthy, working and extremely busy. Events are fluid and we will continue to adjust as circumstances change. Thank you for your understanding, and for your patience during this time, and we hope you and your families stay safe and healthy during this uncertain time. Be well and safe, CEO *We ask that You kindly read our:(Shipping and Ordering),and all store policies fully throughout our legal Yahoo Small Business website, as we ask you to read all of them that are posted on our website (Before), you place an order or email are calls us. And before calling us about the (shipping and handling fee), you can find it when you "Add" the part(s), product(s), to the cart, in our "checkout manager".*Fill out your information, and "You" will not be charged, "until" you proceed with your final checkout. *You will See your (shipping and handling fee), and what we offer to help you,at our courtesy. Also, each Product(s), or Part(s), throughout our website are the correct Item(s), and Part(s), Description(s), for your select purchase ! *And we always make room for more patients & their owner(s), @ our Hospital * Email:www.info@drdanessmh.com Thank You ! |