|How To Order From This Website
There are several ways to order from Dr. Dane's Sewing Machine Hospital
To order,simply press the "ADD TO CART ",button on the products on our site, is the quickest and best way and
save 10% handling fee.
If you prefer to give your credit card information over the phone,call us at 1-800-939-9956,
(985)-893-0050 or (504)-443-3670
Monday- Friday 9:00 a.m - 5:00 p.m (central standard time)
We also accept payments by credit card,pay pal,or money order.
If paying with money order your product(s),will be shipped when payment is received.
All of your payment information is taken through our secure Yahoo server.
If you wish to order products from: Dr. Dane's Sewing Machine Hospital,Simply click on the email icon at the bottom
of this page.
Please Include your:
Name and Phone number, so that one of our staff-teammates, can get back with you to complete your order.
Please Include the following when ordering:
Address:(where product will be shipped)
City, State, Zip
Credit Card Information:(not to be sent,in via email)
Brand of Item you are purchasing
Once order is filled we will give you the total price of your order. Remember shipping cost are separate from your
order.(See SHIPPING for details).And if you like to,"Cancel",your order(s),after it has been processed in our
automated system,and in,UPS ground shipping and handling,and with our distributors,then
(See our Cancellation Store Policy),in Returns Policy.
*Please make Note, that "UPS, Fed-EX or Any Freight Line, does "NOT", Ship to PO Boxes* !
Placing order(s),from our legal:(Yahoo Small Business),are important from each,(Buyer to make),"Sure their
selection is correct before placing, and proceeding forward to our;"check-out manager", when you are
done-shopping, and finalized, your order. When placing order(s),please take in consideration that; Part(s),that are
listed on our website are the proper part, and model number(s),from our distributors,these are their products,not
ours."You may also find some that are; Our Part(s),or Product(s),we have in our stock, and these are our part
number(s), and for the correct part(s), code(s), item(s), of product(s).
Our automated Checkout Manager, through Yahoo Small Business, sends each, Buyer a copy of their, finalized order
invoice. It also,"Shows","if", the part(s), code(s), item(s), are available, and that "if", Not, we contact the Buyer within
72 Hours of the notification, that you received, after you placed your order(s), finalized. We will respond in a timely
fashion to you, on the next following business day of our operational local business, store hours.*Unless something
could happen, on the next following business, day of our operational local business store hours, we will still respond in
a timely fashion.
*Please keep in "considerations", that all of our parts and products,distributor's are;"Closed on Weekends", and they
do Not open, until the next following business day of their operational business store hours. And any/all part(s),
code(s), item(s), that are;(on hold), this is why we can Not, place an order from each, to be dropped-shipped to you.
Because you ordered it/them, on a weekend and because, their closed.
If you are trying to place an order, by selecting the; "(ADD TO CART)", button and it does Not accept your order(s),
please refer to our;(Shipping Policy Terms Tab), or Contact Your Credit Card Holder(s), or Pay Pal for your
question(s). Same as "if" your checking out in our check-out manager, and it "shows" your credit card going to (Pay
Pal), and you have no Pay Pal account, or do Not want your credit card to go through them, then (Contact), (Pay
Pal), their the ones to answer your question(s), not us !
*Each invoice order, that we at: www.drdanessmh.com, receive from our; Yahoo Small Business Merchant Starter
account, are only filled,secured packing procedure, Only "if", the Part(s), Code(s), or Item(s), are in stock. From
there we fill-out the; Buyer(s), invoice order, type the tracking number on the invoice. Also, you will see your shipping
date and the:(Will Ship in), and,(Made- Update- Notes), on the Invoice, in our; "Merchant Internal Note", box field, that
is located on each invoice order, received. We make a copy of the invoice order, along with the;(Buyer Name), in
front of your order PDF, and send a copy to, your via email each, supplied.
*Each invoice order has a field area on it with blank box for:(Special Notes), for the Buyer(s), This is (Optional), to
the Buyer, where they can type in their question(s), or remarks, notes, etc. Which in some cases, some order(s),
arrive to us with the; Buyer Special Notes, on the invoice order. We contact each by either:(Telephone Number or via
Email), each provide with an answer, and the status. Where it is recorded within an via email or on the invoice
order,in our: ("Merchant Internal Notes"), field box. Then save your order invoice, in the way we received it,(date,
month and year), in a folder we keep on file. A copy is made along with our shipping company(s), staple together
and place all shipped order(s), in our filing system. All/Any invoice order(s), that are, Not Filled, it is only due to the
part(s), or product(s), that are on order or (Back-order), from our distributor(s), waiting for it to arrive to us. So we
can fill the entire order(s), and Ship within the:(Will Ship in), that is located on your invoice order(s).
*Note, if your order is:(Placed on a Weekend), please keep in consideration,(that we do "Not"- Ship-Orders on
Weekends. However we can, Fill-it out with our legal documents of policy terms on it, in the Merchant Internal Note
box field, but:(Not Ship). "Why is because we're schedule only on:(Tuesday & Friday), after: 5:00 P.M.,CST, for
Pick-up, from:"(UPS)", our shipping provider! However can put a:(Will Ship in), on the invoice, but Not ship, and we
will respond in a timely fashion to you, on the next following business day, of our operational business store
hours.*Unless something could happen, on the next following business day, of our operational business, store hours,
we will respond in a timely fashion.
*It is Most Important to keep in Note, when placing your order(s), with us or any other website that offers part(s) or
product(s), over the worldwide net,You will Receive the Item(s),You Purchased !
We at www.drdanessmh.com, are Not liable for you to receive the wrong Part(s), or Product(s), due to your
miss-judgment(s), or mistake(s),or: Not Knowing Part(s), Your Model Number, and Product(s), or you have a
Problem, with your machinery,etc. Once you finalized the order(s), they are in processed with the number(s), of our
selection,where at: www.drdanessmh.com,*Only Fills, What the Invoice Order, Shows and Sorry, No RA
Number(s), will be Giving, these are our legal terms of store policies!
Our automated, check-out manager through:(Yahoo Small Business), Pay Pal and Major Credit Card Companies, are
"ADD TO CART" ,buttons, where we follow their guideline policies, legal terms. Same with our shipping, and handling
company, their company store
policies, legal, terms and prices.
*Where we do, "Not", see your information on your credit card number, only:(Pay Pal), or your credit card
company(s), has this information!
*Our shipping and handling company charges us their freight amount,where each are rounded off the weight to the
next pound. From: 0.1oz.(Ounce) -1.0 lb,(Pound(s), and the dimensions of each packing, their:(Fuel and Zone
Charge). We only use guideline shipping envelope, boxes, shipping tapes, crate, pallet(s), and they do not come with
the part(s), or product(s), price. We try to make each order small enough, so the shipping document fits on each,
only by following, freight companies policies, legal terms.
Sorry, but we do NOT put: Stamp(s), on envelopes, we been down this Avenue, we ship the order(s),"you"- email or
call and say never received it. Then we have to send another,"More Waiting/Postage/Envelope/Order, Invoice", and
you received: (two for one). "Sorry, but these are our policy terms, and we do not go to the:(USPS office), and we
can Not, use them for Pick-ups. We use: UPS, ground for order(s), and since our:(server), does Not allow us to
set-up weight prices on Part(s) and Product(s), that exceed;(from 0.01 once to 600 pounds), throughout our website.
*We are only Allowed, to use what they offer us, with UPS ground shipping and handling fees, their prices.
*So please do not write on the:(Comment Field Box), on your invoice about: UPS freight fee, prices or email/call us,
to do so on the freight you see in our;"(checkout store manager)", or your suggestion(s), on freight fee, or you do not
want to pay the:(UPS), Ground shipping and handling fee. You will receive Your, product(s), part(s), item(s), easier
and quicker and you receive your order(s), on our policies of legal, business terms. And they pick-up
each:(8-15),business days ground order(s), *See COVID-19 Notes Below, or any other date shown, on your invoice,
either each:(Tuesday & Friday), evening around:(5 P.M.CST), and it will be shipped from us, and on it's way to you!
*This is "Only" if, the:(code(s), you placed, are in our stock, we do not stock all part(s), or product(s), and this is why
*Since some part(s), that weight is under 1.0 pound, we Include you, a "Free-Gift", of our choice, a value of $5.99
or,greater, for your purchase, and it "Saves You", a few dollars: Off your freight, this is a
"(Courtesy)", from us !
*All/Any Return(s), Filing a Claim, See our Store and Return or Cancellation, Policies, which are located on
the Tabs on our website.
Customer Support Team
Ordering 5 or more:(specialty items),will be shipped; "Free", within the United States, ask about these items,
Corona Virus COVID-19 Pandemic
*With the recent announcement from the Governor of Louisiana to close all non-essential business in the state of
Louisiana,we will be closing our warehouse and sending all employees home. Those that are able to work from home
will continue to do so. Ensuring the well-being of our employees continues to be our top priority and we will follow the
direction from state and federal government until it is determined safe for employees to return.
During this closure of our warehouse we will continue to accept orders, Staff is not available to answer phone calls
made to customer service. Customer service representatives will be responding to email's in 36 hours.
Due to the amount of people sewing face masks,caps and a large portion of the country being at home, we are
receiving thousands of orders 24/7. We are working diligently to ship every order out as fast as we can. The email
address for Service is on our website. Events are fluid and we will continue to adjust as circumstances change.*Due
to the large increase of orders that we've received due to the 2020 COVID-19 Pandemic, in stock items now normally
ship within 8-15 days, no cancellations, and is processed in our automated system, and in:(UPS ground shipping and
handling). Out of Stock normally ship 4-6 weeks, depending on the distributor(s), operational hour(s), and their staff.
Once an order has been ordered, processed, or shipped, we cannot make any changes or cancel the order to it;
Since it's no longer in our warehouse. All U.S packages are shipped UPS ground.*If you place an order after 3:00
P.M. Central Standard Time on Friday, the order can be filled by us, but will not begin processing for shipment until
the following Monday. Everyone at Dr. Dane's Sewing Machine Hospital is healthy, working and extremely busy.
Events are fluid and we will continue to adjust as circumstances change. Thank you for your understanding, and for
your patience during this time, and we hope you and your families stay safe and healthy during this uncertain time.
Be well and safe, CEO
Thank You for shopping at: Dr. Dane's Sewing Machine Hospital
We Appreciate Your Business, Your Patience and You Reading Our Terms of Legal Policies
|At Dr. Dane's Sewing Machine Hospital we have the right to correct our
prices at anytime without notification, but at our "courtesy", we will
contact you if they do!