www.drdanessmh.com shipping store policies/

We use United Postal Service (UPS) for almost all order(s).The Shipping charges will be shown on
your order/s before you finalize your order for most items for order(s),within the Continental US. If you
are from either:(Alaska or Hawaii), we'll contact you.
We do not ship Overseas or to Canada !

*However, "if" you have someone that lives within the Continental US,with their:(USA-Full Address, Zip
Code
),we can ship it to them,then you pay for ALL of your own:(shipping fees,insurance,taxes,etc.),then
"they",can ship it to You !

For most household sewing,serger,home combo embroidery,home quilting machine(s), shipping is
approximately $25 and up for:(UPS 4-7 business day),ground service. All accessories less than 70lbs.,
are automatically
calculated in our checkout manager for ground shipping. All heavy merchandise such as industrial
machines,stands,household cabinets,etc., are shipped by UPS on most order(s).Where some freight
truck line companies and vary in cost from $160 and up,depending on where your order will be landing.
Most freight lines charge a $265.00 -up fee to ship to a residential address,this is not included for tail
gate lifts. Assembled Stands and household cabinets take about 3-4 weeks to get to your door step
through freight line services.

Call us today on our Freight Line service we Now offer,we can have your item picked up and delivered to
your home or business on a pallet at their freight cost,depending on the weight of the item(s).

Overnight or 3 day mail shipping can be arranged if we have the item in stock. All or any additional cost
to ship merchandise quicker,would be the responsibility of the customer.

Some items are shipped to your store or home directly from the manufacturer such as:(Arrow
Cabinets),(Kangaroo-Kabinets),(Phillocraft).These items may have their own rates for shipping and may
slightly take longer to get to you,but they will come,have a little patience.




Large Item Shopping (freight line delivery)

1. Sewing Stands, Cutting Tables, Cabinets and Industrial Sewing Machines are shipped either by via
truck line, or UPS or Freight lines,depending on your selection. Someone needs to be at home to receive
and sign for the product/s when delivery takes place. Most truck lines will call you to arrange date for
delivery.

2. Provide as many phone numbers as possible to ensure that the shipping company can contact you
and let you know what time and date your product/s will be delivered. You also can use your Tracking
Number to track your order(s).

3. The delivery driver is not responsible for bringing the product inside your home, up or down any stairs
or into any particular room. Their responsibility is to deliver the product/s to the delivery address and
unload the product/s from their trailer. The driver's responsibility does vary from state to state. It is
always a good idea to have someone there to help you unload your product/s.

4. Always inspect your shipment
BEFORE signing for it, only if it is possible, by Shipping company and
delivery personal. It is best to completely remove your shipment from its containers regardless of the
condition of the box. Inspect it thoroughly, assemble the product:(if possible), and if it is damaged make
a note of the damage on the delivery receipt or repackage and decline delivery. When you sign the
delivery receipt, it is a legal contract that states that you accepted the product in the condition that it
was delivered. If opening or assembling is not possible at the time delivery is received, it is best to
indicate "possible concealed damage" regardless of the condition of the box/es. This is important
because once you have signed for your shipment it is your responsibility if it is damaged.

5. Save your box/es and all packaging materials until you are fully satisfied that your product/s and all
accessories are satisfactory. A good practice is to compact the box/es and put them in your garage,
attic or storage room. Attempting a return to the manufacturer for repair/replacement is nearly
impossible without the proper box/es.

6. Inserts for home sewing cabinets are usually shipped out via UPS or Fed-Ex, and customarily do not
arrive at the same time as your cabinet product/s. Delivery on home machinery inserts can take up to a
few additional weeks to provide for the time it takes to create your insert to fit your machine/s.

7. Replacement of damaged product/s will occur when funds are received from the shipping company
after the claim/s have been filed properly. Normal claim time is 4 to 6 weeks from the date claim/s were
made.

8. UPS, Fed-Ex or Any Freight Line Does NOT ship to PO Boxes !

Special Orders

It is impossible to list all parts and items that we have for retail on this website. We have many more
parts and items for retail and are delighted to special order anything that you or your friends may need.
Please feel free to email us or give us a call,during our normal business operation hours
.


Pricing & Matching Prices

We go out to give you the very best possible prices on everything that we retail. If you find an Identical
item that is in stock at another store with a lower price, we'll do our best to match pricing. Price matches
are valid only once
BEFORE you place your order/s. We can not change prices after the order is
placed. When comparing prices with others, the final prices including shipping, taxes and any other fees
are taken into consideration.
Shipping
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