|How To Order From This Website
There are several ways to order from Dr. Dane's Sewing Machine Hospital
To order,simply press the "ADD TO CART" button on the products on our site, is the quickest
and best way and save 10% handling fee.
If you prefer to give your credit card information over the phone,call us at 1-800-939-9956,
(985)-893-0050 or (504)-443-3670
Monday through Friday 10:30 am - 4 pm (central standard time)
We also accept payments by credit card, pay pal, or money order.
If paying with money order your product/s will be shipped when payment is received.
All of your payment information is taken through our secure Yahoo server.
If you wish to order products from Dr. Dane's Sewing Machine Hospital,Simply click on the email
icon at the bottom of this page
Please Include your:
Name and Phone number so that one of our staff can get back with you to complete your order
Please Include the following when ordering:
Address (where product will be shipped)
City, State, Zip
Credit Card Information (not to be sent in E-Mail)
Brand of Item you are purchasing
Due to the high volume of email's,and telephone calls,all calls are returned in the order received.
Once order is filled we will give you the total price of your order. Remember shipping cost are
separate from your order. (See SHIPPING for details).
*Please make Note that "UPS, Fed-EX or Any Freight Line does NOT ship to PO Boxes !
Placing order(s),from our legal Yahoo Link Page Ad's, are important from each Buyer to makes
Sure their selection is correct before placing. When placing order(s), please take in
consideration that Part(s), that are listed on our website are the proper part and model
number(s), from our distributors, these are their products, not ours. You may also find some
that are Our Part(s) or Product(s), we have in our stock, and these are our part number(s), and
for the correct product(s).
Our automated Checkout Manager through Yahoo Merchant Solutions sends each Buyer a copy
of their order invoice and it "Does Explain"
,if the part(s) or products(s),are available and that "if",Not,we contact the Buyer within 36 Hours
of the notification that you receive,after placing your order(s). "If",you are trying to place an
order by selecting the ADD TO CART Button and it does Not accept your order(s),please refer to
our Shipping Policy Terms Tab or Contact Your Credit Card Holder(s),or Pay Pal for your
Each invoice order, that we at: www.drdanessmh.com,receive from our Yahoo Merchant
Solution account are only filled,secured packing procedure,only "if",the Part(s) or Product(s),are
in stock. From there we fill out the Buyer(s),invoice order,type the tracking number on the
invoice. Also, you will see your shipping date and the Will Ship Date and Make Notes,on the
Invoice in our " Merchant Note", box fields that is located on each invoice order. Make a copy of
the invoice order along with the Buyer Name in front of their order PDF and send a copy to their
email they supplied.
Each invoice order has a field area on it with blank box for Special Notes,for the Buyer(s).This is
Optional to the Buyer where they can type in their question(s),or remarks,notes,etc. Which in
some cases,some order(s),arrive to us with the Buyer "Special Notes",on the invoice order. We
contact each by either: (Telephone Number or Email ),each provide with an answer,and the
status. Where it is recorded within an email or on the invoice order,in our"Merchant Notes",field
box. Then save your order in the way we received it,(date, month and year),in a folder we keep
on file. A copy is made along with our shipping company(s),staple together and place all shipped
order(s),in our filing system.
All/Any,invoice order(s),that are Not Filled,it is only due to the part(s) or product(s),that are on
order or Backorder from our distributor(s),waiting for it to arrive to us. So we can fill the entire
order(s),and Ship within the Will Ship Date,that is located on your invoice order(s).
It is Most Important to keep in Note,when placing your order(s),with us or any other website that
offers part(s) or product(s),over the worldwide net,You will Receive the Item(s),You Purchased !
We at www.drdanessmh.com,are Not liable for you to receive the wrong Part(s),or
Product(s),due to your miss-judgment(s),or mistake(s),or Not Knowing Part(s),Your Model
Number and Product(s),or you have a Problem with your machinery,etc. Once you place the
order(s),they are in process with the number(s),of our selection,where at:
Only Fills, What the Invoice Order Shows and Sorry No RA Number(s),will be Giving!
Our automated check-out manager through Yahoo Merchant Solutions,Pay Pal and Major Credit
Card Companies are through each
"ADD TO CART" buttons,where we follow their guideline policy terms. Same with our shipping
and handling company,their company store
policy terms and prices. Our shipping and handling company charges us their freight
amount,where each are rounded off the weight to the next pound. From: 0.1oz.(Ounce) -1.0
lb,(Pound(s),and the dimensions of each packing,their Fuel and Zone Charge. We only use
guideline shipping envelope,boxes,crate,pallet(s),and they do not come with the part(s) or
product(s),price,we try to make each order small enough,so the shipping document fits on
each,only by following freight companies policy terms.
Sorry,but we do NOT put Stamp(s),on envelopes,we been down this (Avenue),we ship the
order(s),you email or call and say never received it,then we have to send another,More
Waiting/Postage/ Envelope/Order Invoice and you received (two for one). Sorry but these are
our policy terms and we do not go to the USPS office and we can Not use them for Pick-ups. We
use UPS ground for order(s),and since our server does Not allow us to set-up weight prices on
Part(s) and Product(s), that exceed from 0.01 once to 800 pounds throughout our website. We
are only Allowed to use what they offer us with UPS ground shipping & handling fees,their
So please do not write on the (Comment Field Box),on your invoice about UPS freight fee prices
or email/call us to do so on the freight you see in our checkout store manager or your
suggestion(s),on freight fee or you do not want to pay the UPS Ground shipping and handling
fee. You will receive Your product(s)/part(s)/ accessory(s),easier and quicker and you receive
your order(s),on our policy legal business terms. And they pick up each 4-7 day ground
order(s),either each Tuesday & Friday evening around 5 P.M.CST, this is why we use UPS !
Since some part(s),that weight is under 1.0 pound,we Include you a "Free-Gift",of our choice,a
value of $4.98 for your purchase,and it "Saves You" a few dollars off your freight,this is a
courtesy from us !
"If",you would like next day,2 day,3 day Air or Ground shipping,Please call us to make the
arrangements on the additional UPS fees,with us.
All/Any Return(s), Filing a Claim, See our Store & Return or Cancellation Policies, which are
located on the Tabs on our website.
Customer Support Team
Ordering 5 or more (specialty items),will be shipped Free within the United States,ask about
these items when ordering.
Thank You for shopping at Dr. Dane's Sewing Machine Hospital
We Appreciate Your Business, Your Patience and Our Policy terms