Our Commitment To Privacy Your privacy is important to Dr. Dane's Sewing Machine Hospital and Staff. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we at Dr. Dane's make it available on our home page. Information We Collect This notice applies to all information collected or submitted on the Dr. Dane's Sewing Machine Hospital website. On some pages, you can order products, make requests and register to receive materials. The personal information collected at these pages are: Name, Address, E-Mail Address, Phone Number/s, Credit/Debit Card Information, (etc.). Please see the Yahoo! Privacy Policy for more information about how Yahoo!, uses this information. Professional Way We Use Information We use the information you provide about yourself when placing any or all order/s only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order/s (for example, when items need to be dropped shipped). We use return email addresses to answer all email's we receive. Addresses are not shared with outside parties. We sometimes email our customers about special weekly promotions that we may be having, but we will never send you an email with the option to opt-out of future mailings. You can register with our website if you would like to receive updates on our new/used products and professional prompt services we provide by sending us an email titled "Receive Updates". Information you submit on our website will not be used for this purpose unless you send your request via email. We use non-identifying and aggregate information to better and to design our website, but we would not disclose anything that could be used to identify those individuals. Filially, we never use or share the personally identifiable information that is provided to us online in ways unrelated to the ones described above. Commitment To Data Security and Policies To prevent unauthorized access, maintain data accuracy and ensure the correct use of information giving, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Commitment To All Children's Privacy Protecting the privacy of the very young is especially important to us. For that reason, we at Dr. Dane's Sewing Machine Hospital never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to mislead or attract anyone under 13. How You Can Access Or Correct Your Information You can correct your factual errors in your personally identifiable information by sending us a request via email at your convenience. Contacting: Dr. Dane's Sewing Machine Hospital Our Location: 245 Egret St. Covington, La. 70433 USA ! *Dear online Shopper(s),Buyer(s),Customer(s), Corona Virus-COVID-19 *With the recent announcement from the Governor of Louisiana to close all non-essential business in the state of Louisiana,we will be closing our warehouse and sending all employees home. Those that are able to work from home will continue to do so. Ensuring the well-being of our employees continues to be our top priority and we will follow the direction from state and federal government until it is determined safe for employees to return. During this closure of our warehouse we will continue to accept orders, Staff is not available to answer phone calls made to customer service. Customer service representatives will be responding to email's in 36 hours. Due to the amount of people sewing face masks,caps and a large portion of the country being at home,we are receiving thousands of orders 24/7. We are working diligently to ship every order out as fast as we can. The email address for Service is on our website. Events are fluid and we will continue to adjust as circumstances change.*Due to the large increase of orders that we've received due to the 2020 COVID-19 Pandemic, in stock items now normally ship within 8-15 days, no cancellations, and is processed in our automated system, and in:(UPS ground shipping and handling). Out of Stock normally ship 4-6 weeks, depending on the distributor(s), operational hour(s), and their staff. Once an order has been ordered, processed, or shipped, we cannot make any changes or cancel the order to it; Since it's no longer in our warehouse. All U.S packages are shipped UPS ground.*If you place an order after 3:00 P.M. Central Standard Time on Friday, the order can be filled by us, but will not begin processing for shipment until the following Monday. Everyone at Dr. Dane's Sewing Machine Hospital is healthy, working and extremely busy. Events are fluid and we will continue to adjust as circumstances change. Thank you for your understanding, and for your patience during this time, and we hope you and your families stay safe and healthy during this uncertain time. Be well and safe, CEO |