Drdanessmh = www.drdanessmh.com, Consumer Blog
Russell Mclean, from MI. September 23, 2010 at 11:08 AM
Thank you Dane,
I am very happy that you have helped the way you have, it speaks volumes of your character. Also liked the pictures on your
website in the link on your home page when I clicked on the sewing machine on crutches. Your work stands out just like
your preformance on handling your customers the way you do. I also use a okami gold (twice as sharp) machine to do my scissors
and now with my new Tru-Hone Industrial electrical knife sharpener I purchased from you will help our business on cutting professional
edges on our customers dull knives. Nice to deal with another tradesman and a businessman who helps his customers prompt.
Once again I thank you for your help, you are an honorable man!
Thank you, Russ
Local Listings, User Rating: 5 out of 5 stars by Bright Eyes Wish there was Ten Stars !!! This is the best company ever!!
Such great products and the service and friendly staff is outstanding!!! You wont be disappointed with these people!! Once
you shop here you will never want to go to any other place!! Keep Up The Great Work!! 01/14/2011
Mrs.P.Walls, Covington, La.70433
Just wanted everyone know what a pleasant experience i had visiting your store - i love my new-purchase -appreciated your
help in making my decision -price was the best and it is great to deal with someone who knows their merchandise and gives
the customer the attention and service needed- and i understand the full meaning about compatible accessories- i know they
do not come with a machine at Sale Price or not - i know i must pay for those before hand- thanks again from a very
satisfied customer! January 14, 2011
RE: Pfaff Hobbylock 4870 Parts
From: Ruth in Houston,Texas
To: info@drdanessmh.com
Thanks for your kind words. As it turns out, I may end up having to purchase a new serger after all. Apparently,
the local dealer who said he tried to fix my serger and then told me he could not because the parts were no
longer available did not tell me the truth about what actually happened to my machine. What I discovered today
is that the dealer broke off the screw that holds the thread guides on and, when he could not get the rest of the
screw out, decided he did not want to bother trying to fix it anymore. Instead of telling me what happened, he
simply called and told me to pick it up my machine. When I did, he explained to me that he couldn’t fix it because
the parts he needed were no longer available. He never told me about the broken screw. He was at least nice
enough to return what’s left of the screw, the spring, and the thread guides (that’s how I figured out what had really
happened) but he was not honest enough to tell me he had broken the screw himself. Now I’m not sure if the machine
can be fixed at all. Anyway, I’m really disappointed that I may not be able to fix my serger but I am glad that I found out
the truth. I only wish I had taken my machine to someone else to be fixed properly. Thanks again for your help.
It’s nice to know that there are some honest people like you out there willing to help someone like me.
Ruth, Wednesday February 2, 2011 6:31 PM
We were so glad we stopped at Dr. Dane's Sewing Machine Hospital Sales & Service display store in Mandeville, La.,
today. We found that the owners take much pride in this market and Field and the his Outstanding Professional Service
was Prompt ! No Deposit,No Waiting weeks for your machinery ! While wondering if it was technology fixed properly.
This Dr. Dane, Really knows his field and his knowledge on all major brands,models + any proper part that is needed !
And their attitude is awesome, just like his work ! When I purchase my next machine soon,my husband and I will make
sure we come here ! Thank You Dr. Dane for All Your Goodness and Your Great Effort on leading us on directions No
other offers ! "Keep Up the Great Work" your staff provides and please continue to stay in our area. *Without You,we
are Doomed !!! Five Stars ! by FeFe 04/19/2011
Tuesday, September 11, 2012 10:56 AM
Hello Dane! Just wanted to let you know I rec’d my sewing machine 09/07, and am downright THRILLED with it!
I can’t believe how quiet it is! You do beautiful work and I am thrilled I found your business on the internet.
Thank you and look forward to doing business with you again!
Paula Bee
Wednesday, October 31, 2012 8:32 AM
Hello again!
First, I love dealing with you guys as your on point with everything I have needed in the past. We will continue to
recommend everyone to shop with your company and we like how easy your website is easy to understand,
Keep up the good work!
James Coats
Sent from James Coats' iPhone
08/19/12
This is a fabulous small business. I would recommend it to anyone who needs a good sewing machine doctor!
I had a 50-year old machine that was missing parts, and even though I was not sure what the names of those
parts were - Dr. Danes knew. They shipped the parts to me right away and they worked beautifully.
Mair Veracruz, MT Mexico
Sunday, March 3, 2013 12:39 PM
Hi, Wanted to pass along a big thank you to everyone involved with the custom cut top and leg set I recently
ordered. The cut is perfect for this machine. It all went together very quickly and in no time we were fully operational.
I've attached three pictures so you can see how nice it came out. Thanks so much for a quality product.
Regards,
David J Perillo, Chief bottle washer,
Mini Hobo Bags
Dr. Dane s is the place to bring your machine if it needs to be fixed!! I brought my Pfaff 1245 from across the lake
because...Thank you sew much!! My Pfaff 1245 is sewing like a dream. Finished my first boat tarpolin.
TIMOTHY P
Metairie, La. 70005
Posted on 04/22/13
From: Tom Neis
To: info@drdanessmh.com
October 25,2013 at 4:08 P.M.
Thank you, I appreciate your expertise and you can bet I checked your operation out before I considered ordering
from you. You do indeed have a great reputation and have been very helpful. I am a retired Mechanical Engineer
and in my working years, I designed and developed Flight instruments for commercial jets.I have been working on
donated sewing machines and serger's as a volunteer for the last 10 years or so for sale at low cost in a St. Vincent
de Paul thrift store. My reputation has spread in the community and I have been able to help many with their machines
at low cost. There is no professional shop in our county here in Arizona. Good doing business with you,Glad I found
you and hope to order more parts in the future.
Regards,
Tom Neis
November 09, 2013 at: 6:40 A.M.
From: Sherri Barton
To: info@drdanessmh
Dr. Dane, thanks so much for the recent work on my machine as follow-up to your earlier work. I was so surprised
at no charge, since I am a repeat customer of yours, 20 years or more. It's been running just fine for now. If/when I
need to totally replaced the motor, I'll be back. I truly appreciate your help with this family heirloom machine.
Kind Regards
Sherri
4/12/2014
great place!! excellent service, friendly staff. i will always trust my sewing machine with this sweet mom
and pop store!
Darlene Smith
Madisonville, La.
Catherine L. 9/18/2014
This place was fabulous, I have never felt so comfortable leaving my precious sewing machine with this man,
Dr Dane. He was very experienced and kind. Will be back and bring my other machines. The service is done
in a timely manner and well. All my friends will be happy to know I've found the place to bring my machines
and there's too!!
Covington, La.
Trina D. 11/19/2014
Covington, LA.
Went to Dr. Danes store last week to look into getting a new machine and he asked me if I have one already,
I said yes but that it hasn't worked for a year and I felt that it was to old to fix but after talking to Mr. Dane he
explained to me unless I just wanted a new machine with more options that the old one could be fixed at a
reasonable price and would run many more years to come! Wow most places want to get you into a new model
whether you need one or not, just to get your money !!! Mr. Dane really made me feel like he cared I will recommend
him, He treated me as he would his own Mother !~
1/30/2015
Dr. Dane's Sewing Machine Hospital is the place to bring your machine.I have been sewing for over 50years
and I would not trust anyone else with my machines. He is honest and knowledgeable.I travel over 30 miles just
to bring my machines to his shop. Today it is hard to find the personal care Dr. Dane invest in servicing your sewing
machines.
Sincerely,
Maryanne
Metairie,La.
02-07-15
Not enough stars in heaven for Dr. Dane. I have a serger older than dirt and the needle on the plate was gone.
Dr. Dane fixed one when no one else would try. Now I am sewing for missions and it works beautifully.I drove over
three (3) hours and well worth the drive. Thank you for the way I was treated and the service I received.
God bless you and your business.
Marie
Jackson, Ms.
Jan 14 2017 at 12:34 PM
The Necchi part -- check spring -- arrived last evening. THANK YOU so much for your quick service as well as
the wonderful "free gifts!" I'm sure I'll be ordering from you again and will be sure to mention you to my friends.
Thank you again,
Connie Ross
Colorado Springs, CO 80903
From: zasrobert@yahoo.com Feb 15 2017 at 5:47 PM
To: drdanessmh.com
I can't thank y'all enough for taking the time to help. Thank y'all for the great advice, and the information to order
the right parts. I love that y'all are neighbors also. Maybe one day I'll drive my Mom up to y'alls shop. She would
get a great kick out of that. I'm waiting patiently for Monday for the arrival of the motor. I'm headed to Mississippi
soon after to work on a film. But when we wrap in about a month, I'll email y'all and set up a visit. The greatest thing
in life I can accomplish is to make my Mother smile. Y'all have given me one of those opportunities. I can't thank
y'all enough and wish y'all the best for doing that. See y'all soon !
Na'wlins = New Orleans' Louisiana
Robert Zas
3/7/2017 Clinton, MS
I would not want anyone else to work on my treasure. I traveled three hours one way to bring my machine to
Dr. Dane's Hospital for repair. This is the second time I have used him for a machine that should have been
put on the shelf years ago and he always gets it running. Parts are no longer made for this old serger,
( lost plate needle first time, bent looper second time). Dr. Dane is always able to come up with what is needed
to repair my machine. Since I am so far away, Dr. Dane repairs my machine while I wait and that is such a
great plus with me. I also found out that Dr. Dane serves the same GOD I do. When he prays, mountains
are moved and crocked places made straight. I believe his faith in Jesus is one of the reason's his work is
so outstanding. God establishes his thoughts and orders his steps and guides his hands. Thank you Dr. Dane
for living a life pleasing to God and using your talents and gifts He has given you to bless others. God bless
your business as you continue to serve Him.
Marie Weeks
I purchased a machine and spent 3 hours total time on the phone with tech support trying to fix my brand new
machine that was skipping stitches. I own a rather large retail brand and when my machine is down we lose a
good bit of money. I got fed up with tech support and ran across dr. dane online and gave him a call. I told him
the situation and the importance of having my machine running correctly. I drove 2 hours on a Saturday evening
to drop my machine off. He called me later that night and told me how much was wrong with it and Monday
morning he had me ready to go. I felt like the price was fair and i even tipped him for his speedy service.
100% recommended especially now that my machine hasn't missed a stitch in a month since i left him.
Speedy service during the Christmas season. Very friendly. Knows what hes doing. And even did a follow up
call to make sure everything was still working good. Highly recommended. Will be my first call if anything ever
goes wrong with any of my 7 machines from industrial sewing machines to 10 needle embroidery machines.
matthew howell, December 16, 2017
I brought my machine in to have it looked at because it wasn’t working. I had taken it to other places and they
could seem to find the problem. The owner Dr Dane was very helpful and did not stop til he had my machine
back working. The price was very reasonable. I will be visiting here for all my sewing machine needs.
Thanks you Dr. Dane
Rhonda Johnson, December 2017
EFFICIENT, NICE GUY!, DOES GREAT WORK. TAKES PRIDE IN HIS JOB! SATISFIED CUSTOMER.
Renarda Brice January 2018
Dr. Dane's S.M.H., Just want you to know...that foot control is absolutely wonderful! Been a long time since I was able to use my older Pfaff! And thank you for the free gift...the blub and sewing machine needles. I sew a lot but use my newer Pfaff....a Classic Style Quilt. I am taking a break this week and working on a 1,000 puzzle. God bless you all and be safe. Carol Christman, Rocky Mount NC 27803 Mon, Apr 27, 2020 5:59 pm
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Dr. Dane's Hello! The motor arrived today and I have already installed it and it works
perfectly!
Thanks!!!
Brian Schroeder
Atlanta, GA. Thu, Jun 4 at 8:07 P.M.